ServiceTitan Support
Stop wasting time fixing mistakes.
Get ServiceTitan right from day one.
We help trade business owners unlock the full power of ServiceTitan—whether you’re starting small or rolling out across a $10M+ team.
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Why Work With Us?
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ServiceTitan is one of the most powerful tools in the trade industry—but only if it’s set up, trained, and supported the right way.
For smaller businesses, the challenge is simple: you need onboarding that’s quick, clear, and done properly the first time. No wasted hours. No messy setups.
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For larger businesses, it’s a whole different game. Rolling out ServiceTitan across a growing workforce isn’t just software—it’s a company-wide shift. Every department—dispatch, office, field, and finance—needs to adapt and align.
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That’s where our team comes in.
We’ve been on both sides of the journey—building workflows from the ground up and scaling to multi-million dollar operations. We know what works, what breaks, and how to get your people using ServiceTitan with confidence.
Our Support Covers Every Stage
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Basic Onboarding & Guidance
For trade business owners who just need a clear path forward with Servicetitan—fast, simple, and effective. -
Advanced Team Training
Customised training for dispatchers, CSRs, and field staff so everyone’s on the same page. -
Scaling & Culture Change
End-to-end rollout support for $10M+ businesses where ServiceTitan adoption requires total organisational buy-in. -
Ongoing Support & Refinement
We don’t just set you up—we stick with you to troubleshoot, optimise, and evolve your workflows as you grow.
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Who We Work Best With
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Trade business owners ready to stop “making do” and start running efficiently.
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Teams that want clarity and confidence in their workflows.
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Large-scale operations preparing for the cultural change that comes with ServiceTitan.
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Work With Us
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We don’t just train teams on ServiceTitan. We make it part of your business.
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👉 Book a call with the team today.
Because whether you need simple onboarding or a full cultural shift, we’ll get ServiceTitan right—from day one.
Why You Need ServiceTitan SupporT
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ServiceTitan Is Powerful — But Complex
ServiceTitan is the world’s leading software for trade businesses, used by plumbers, electricians, HVAC, and home service companies. But with so many features — dispatching, scheduling, pricebook, reporting, memberships, and more — it can quickly become overwhelming without the right guidance.
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Many Australian businesses sign up for ServiceTitan expecting an instant fix, only to discover:
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Setup is time-consuming and highly technical
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Staff need training to use the system properly
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Without structure, ServiceTitan becomes messy and underutilised
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Poor implementation can lead to wasted time, money, and frustrated teams
That’s where ServiceTitan Support Packages come in.
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Why Support Is Essential
When you invest in ServiceTitan, you’re investing in the future of your business. Support ensures you unlock the platform’s full potential:
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Smooth Implementation – Get ServiceTitan working for you from day one, without the trial and error.
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Staff Training – Ensure your CSRs, dispatchers, and technicians know exactly how to use the platform.
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Workflows That Stick – Build standardised processes so your business runs the same way every day, no matter who’s on shift.
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Faster ROI – The sooner your team is confident with ServiceTitan, the sooner you’ll see results in revenue, efficiency, and customer satisfaction.
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Local Expertise – We understand the Australian market, regulations, and customer expectations, and tailor ServiceTitan to suit.
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Common Problems Without Support
Many trade businesses in Australia struggle when they try to “go it alone” with ServiceTitan. Common issues include:
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Jobs not dispatched properly
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Pricebook set up incorrectly
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Reporting that doesn’t reflect the true numbers
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Membership programs not used to their full advantage
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Staff resistance due to confusion and lack of training
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These problems can stall your growth. With expert support, you can skip the headaches and focus on scaling your business.
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Big Yellow Marketing: Your Australian ServiceTitan Partner
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We’ve been in your shoes — we run a successful trades business ourselves. That means we know firsthand the challenges of ServiceTitan implementation and how to solve them quickly.
Our support packages give you:
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Practical, hands-on guidance
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Ongoing reassurance your team isn’t stuck
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Training designed for Aussie trade businesses
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Confidence knowing ServiceTitan is set up to help you grow
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👉 Bottom line: ServiceTitan is an incredible tool — but only if it’s set up and supported the right way. Don’t leave it to chance. With Big Yellow Marketing’s ServiceTitan Support Packages, you’ll have a local team in your corner making sure you get the most out of your investment.